Opcrunch vs Autotask PSA
Kaseya’s PSA, tightly tied to Datto RMM and the Kaseya IT Complete suite. Here’s how it compares for an MSP with a handful of technicians, using Kaseya (Datto)’s own published information as of October 11, 2026.
What Autotask PSA does well
- Native with Datto RMM and the rest of Kaseya IT Complete
- Mature ticketing, SLA, projects and billing in every edition
- Built-in QuickBooks Online integration on Premium and up
Why MSPs look at Opcrunch instead
- You don’t want a contracted monthly minimum
- You want the client portal and quoting without moving up an edition
- You use an RMM other than Datto and want alerts handled just as well
Side by side
| Feature | Opcrunch | Autotask PSA |
|---|---|---|
| Pricing | $49 per technician per month, month to month, or $39 billed yearly. No minimum seats or setup fee; portal, read-only and accounting users are free. Endpoints, tickets, contacts and storage are never metered. | Not published. Editions are Essentials, Premium and Ultimate. Since December 2025 Kaseya bills Autotask with a committed minimum quantity set in your contract, plus usage above it.[1] |
| Client portal | Included: requests, replies, projects and invoices with Pay buttons | Premium and Ultimate editions[3] |
| Quoting | Included, with accepted quotes turning into invoices, agreements or projects | Included; Quote Manager on Ultimate (11+ users)[1] |
| QuickBooks Online | QuickBooks Online or Xero: invoices out, payments both ways | Premium and up[1][4] |
| Email to ticket, SLA, projects | All included | All editions[1] |
| Contract | Month to month | Contracted minimum quantity[2] |
| Migration in | Direct imports, done with you: ConnectWise and Autotask (clients, agreements, tickets, notes, time), HaloPSA (clients, contacts, assets, tickets), or any CSV export | Not published |
When Autotask PSA is the better choice: If you are all-in on Kaseya (Datto RMM, backup, documentation) and value one vendor for everything, Autotask’s native integrations are hard to beat.
See it with a real week of MSP work
Take the five-minute tour, or tell us how your shop runs today and we’ll do a migration dry run with your own data.
Also compare: ConnectWise PSA · HaloPSA · Syncro
Sources (checked October 11, 2026)
- [1] Autotask PSA edition sheet
- [2] Kaseya: billing model changes for Datto RMM, Autotask and SaaS Protection
- [3] Autotask help: client portal and Taskfire
- [4] Datto: QuickBooks Online integration
Autotask PSA and Kaseya (Datto) are trademarks of their respective owners and are used here only to identify their products. Opcrunch is not affiliated with them. Products and prices change; check the vendor’s site for the latest. Spot something out of date? Tell us and we’ll fix it.